IDx Identity Assurance Suite IDx Caller Verification & Identification
IDx Caller Verification and Identification
IDx Caller Verification Service Offering helps customer identification and verification process within the integration of real-time communication services such as IVR, Call Centers, Payment Centers, Credit Card Processing Centers and Medical Claims Centers.
Customer Identity Proofing by a Customer Service Representative (CSR) requires an average of 25 to 45 seconds. An individual using the voice identification & verification services occurs in as little as 8 seconds – inside the IVR. The ROI is significant and measurable.
Customers are free from having to remember and share various passwords, Pins, pictures, or private information like Social Security numbers when using their voices.
IdentityLogix voice consultants will design and deliver a fully supported software solution that matches your unique situation. Caller voice verification software may be deployed on premise or as a cloud service.
- Highlights
- Benefits
- Demo
IDx Caller Verification | Identification
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Benefits
End users enjoy the simplicity, privacy protection and speed of identity proofing:
- Nothing to lose, like a password or token
- Nothing to forget, like a PIN number
- Nothing to manage, like a list of access codes and passwords
- Nothing to have stolen, like demographic information
- Nothing to divulge, like personal and private information. Instead, all they need is their voice
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