So we see that utilities first start to invest in smart metering programs at the residential & commercial sector. But why would utilities do that when immediate benefits can occur by clawing back the $52 Billion loses due to short momentary power interruptions or disturbances.

Perhaps the explanation could be as simple as by deploying metering programs 1^st, it has been argued by us (Meter-to-Cash - Electricity Use & Optimization Benefit) that two-way communications (AMI Network) all across the grid will let utilities:

Remotely identify, locate, isolate, and restore power outages more quickly without having to send field crews on trouble calls (50% reduction in troubled calls) Reduce the duration of power outages which would result in fewer utility calls to the contact center (raising customer satisfaction levels) Extend the life of substation equipment and distribution assets by remote monitoring and performing condition base management (CBM).

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